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Melanie Disse
Founder & Principal Consultant, Melanie Disse Consulting
Melanie is a seasoned CX consultant and thought leader with over a decade of experience in CX strategy and technology advisory. She has worked with top brands across various industries, leading CX and VoC transformations for both B2B and B2C organizations.
Melanie is the Founder & Principal Consultant at Melanie Disse Consulting, where she spends her time helping clients build CX excellence by combining strategy, culture and technology expertise.
As a CX Consultant & Tech Advisor, Melanie has a thorough understanding of the industry and market trends and frequently shares her thought leadership via content and speaking engagements.
Day 1
8:50
Chairperson’s Opening Address
Day 2
8:50
Chairperson’s Opening Address
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